Frequently Asked Questions

Discover the answers to your frequently asked questions about our products, vaginal dryness and menopause.

Anything you'd love to know more about, drop us an email at hello@hellogloriah.com

About GLORIAH

GLORIAH is a vaginal dryness brand built by women who couldn’t find the products they actually needed, so they created them. GLORIAH makes science-backed, 100% natural, hormone-free intimate and wellbeing products designed specifically for the symptoms of perimenopause and menopause, including vulval dryness, vaginal dryness, low mood, and poor sleep. Every GLORIAH product was co-created with a community of 16,000 women and formulated with leading cosmetic chemists, so you can trust that what’s in the bottle actually works.

GLORIAH was founded by Jessica and Isla, two women who knew
first-hand that the existing options for female hormonal health were failing
women. Isla brings 11 years of experience working in female health, Jessica spent a decade fighting for her own PCOS diagnosis, navigating a healthcare system that repeatedly dismissed her symptoms. Together, they built GLORIAH because they
believe every woman deserves products that actually work, language that doesn’t
shame or medicalise, and a community that says ‘you’re not alone in this.’

Yes, GLORIAH has been recommended by the likes of Dr Nighat Arif, one of the UK’s most respected GPs along with many others. GLORIAH products were also developed in close collaboration with our co founder, a women’s health NHS-trained nurse and leading cosmetic chemists, ensuring that every formula is both safe and genuinely effective. While GLORIAH products are not prescription medications, they are designed to complement your existing healthcare plan, including HRT and vaginal oestrogen and are used and
trusted by thousands of women across the UK.

Absolutely. GLORIAH products are formulated with 100% natural
ingredients and contain no synthetic chemicals, no parabens, and no endocrine
disruptors. Liberation Oil, for example, contains just three ingredients, all
plant-derived. GLORIAH also uses plastic-free, sustainable packaging, because
we believe that caring for your body and caring for the planet should go hand in hand.

GLORIAH products are formulated without any animal-derived ingredients and are not tested on animals. We are committed to ethical, sustainable beauty and wellness practices. If you have specific queries, please get in touch with the GLORIAH team at hello@hellogloriah.com and we’ll be happy to answer any questions.

Shipping & Orders

GLORIAH ships across the UK and Ireland. We’re growing fast, so international shipping options are expanding check the GLORIAH website for the most up-to-date delivery destinations. If you’re outside the UK or Ireland and desperate to get your hands on GLORIAH, drop us a message at hello@hellogloriah.com and we’ll do our best to help.

GLORIAH aims to dispatch all orders within 1–2 working days, with standard UK delivery taking 2–5 working days. Please allow more time for Irish orders. You’ll receive a dispatch confirmation email with tracking
information as soon as your GLORIAH order is on its way.

Yes, once your GLORIAH order has been dispatched, you’ll receive a confirmation email with a tracking link so you can follow your parcel every step of the way. If you have any issues with tracking, the GLORIAH
customer care team is always happy to help.

Subscription

The GLORIAH subscription is the easiest way to make sure you never run out of the products that are working for you. You choose the GLORIAH products you want, and they’re delivered to your door automatically on your chosen schedule. The subscription involves a minimum 2-month commitment cycle, so you’re committing to at least two deliveries before making any changes. Subscribers also enjoy a discount on their order compared to one-off purchases, meaning you save money on the products you’re already using every day along with exclusive benefits.

Yes, after completing your minimum 2-month commitment cycle, you can cancel your GLORIAH subscription at any time. We ask for the minimum cycle because these products genuinely work best with consistent daily use, and we want you to give them a fair chance before deciding. To cancel or make changes, simply log into your GLORIAH subscription portal or contact us at hello@hellogloriah.com and we’ll take care of everything.

Absolutely. You can update your GLORIAH subscription products, swap items, or adjust your delivery frequency at any time through your account portal. Life changes, so should your subscription. If you need any help making changes, the GLORIAH team is on hand to assist.


Our Products

Liberation Oil and Soul Gel are complementary products designed
for different types of dryness. Liberation Oil is an external vulval
moisturiser, you apply it to the outside of the vulva and outer labia to
relieve the dryness, discomfort, and sensitivity of the external tissue. Soul
Gel
is an internal vaginal moisturiser and lubricant — it’s water-based and
designed for use inside the vaginal canal, for ongoing hydration and for
comfort during intimacy. Many GLORIAH customers use both together: Liberation Oil for daily external care, and Soul Gel for internal moisture and intimacy. The GLORIAH Vaginal Dryness Relief Duo bundles them together specifically for this reason.

Yes, absolutely. GLORIAH products are 100% hormone-free, which
means they work beautifully alongside HRT, vaginal oestrogen, or any other
prescribed menopause treatment. GLORIAH is designed to complement your existing
healthcare plan, not replace it. Whether you’re on HRT or not, GLORIAH products
address the symptoms, particularly vulval and vaginal dryness, that hormonal
treatments alone don’t always fully resolve.

GLORIAH products are hormone-free and contain no oestrogen, making them suitable for women with a history of hormone-sensitive cancers including breast cancer. Many of our customers use GLORIAH products during and after cancer treatment as a gentle, natural way to manage intimate dryness without hormonal intervention. As always, we recommend consulting your
oncologist or healthcare provider before starting any new product, especially
during active treatment.

Absolutely. GLORIAH products are designed for women at every stage of their menopause journey, perimenopause, menopause, and post-menopause. In fact, many of our most loyal daily users are post-menopausal women who rely on Liberation Oil and Soul Gel as part of their ongoing comfort routine. Because vaginal and vulval dryness doesn't resolve on its own after menopause, consistent daily care becomes even more important. GLORIAH was co-created with 16,000 women across all stages, including post-menopausal customers who helped shape our formulations.

GLORIAH products have not been specifically tested for use during pregnancy. If you’re pregnant or breastfeeding, we recommend consulting your healthcare provider before using any GLORIAH product, as we want to make sure you’re fully supported in making the right choice for you and your baby.

Menopause and Symptoms

Perimenopause is the transitional phase leading up to menopause, when your ovaries gradually begin producing less oestrogen. It can start as early as your mid-30s, though most women begin noticing symptoms in their 40s. During perimenopause, your periods may become irregular, and you might experience a wide range of symptoms including mood changes, sleep disruption, brain fog, and vaginal or vulval dryness. GLORIAH was built for exactly this stage, because perimenopause is often overlooked, under-discussed, and under-served.

Perimenopause is the lead-up, the years of hormonal fluctuation before your periods stop. Menopause is the point at which you have not had a period for 12 consecutive months. After that, you are post-menopausal. In practice, many women experience their most intense symptoms during perimenopause, before menopause is officially reached. GLORIAH products are
designed to support women across all of these stages, because the symptoms,
particularly dryness, mood, and sleep disruption, can last for years.

It can. Unlike hot flushes, which often ease over time, vaginal and
vulval dryness is progressive meaning it typically gets worse, not better,
after menopause. This is because oestrogen levels remain permanently low, and without support the tissue continues to thin and lose moisture. This is part of a condition called Genitourinary Syndrome of Menopause (GSM), which affects up to 84% of post-menopausal women. GLORIAH products like Liberation Oil and Soul
Gel
are designed for ongoing daily use at every stage, whether you're in
perimenopause, menopause, or years beyond it.

Menopause and perimenopause can affect virtually every system in your body, which is why the experience can feel so overwhelming and hard to
articulate. The most commonly reported symptoms include vaginal and vulval
dryness, hot flushes, night sweats, poor sleep, brain fog, low mood, anxiety,
joint pain, fatigue, hair thinning, weight changes, and reduced libido. The
good news is that these symptoms are real, they’re common, and they’re
treatable. GLORIAH was created to address the intimate and wellbeing symptoms
that affect daily quality of life most deeply.

Vaginal and vulval dryness is caused by declining oestrogen levels, which cause the vaginal and vulval tissues to thin, lose elasticity, and produce less natural
lubrication. This is incredibly common, affecting up to 75% of women during
and after menopause, but it’s still one of the least talked-about symptoms,
despite causing significant daily discomfort. GLORIAH’s Liberation Oil and Soul Gel are specifically designed to address this, using clinically tested ingredients that restore moisture to the delicate external and internal
tissues.

Completely normal, and far more common than most women realise. Around 75% of women experience vaginal or vulval dryness during perimenopause or menopause, yet many suffer in silence because they’re embarrassed to talk about it, don’t know it’s treatable, or have been fobbed off by their GP. One of the most common things GLORIAH customers tell us is ‘I didn’t know this was something I could actually do something about.’

This is one of the most important questions in intimate wellness, and GLORIAH is here to clear it up. A vaginal moisturiser is used regularly, daily or several times a week, to restore ongoing moisture to the vaginal and vulval tissue. Think of it like a face moisturiser: you’re maintaining hydration consistently over time. A lubricant is used specifically
during sexual activity to reduce friction in the moment. GLORIAH’s Soul Gel functions as both, a daily vaginal moisturiser and a lubricant for intimacy while Liberation Oil is a daily external vulval moisturiser. Many women need both, which is why GLORIAH offers the Vaginal Dryness Relief Duo.

It is never too late. Vaginal and vulval tissue can respond to hydration and care at any age, regardless of how long you've been post-menopausal. Many GLORIAH customers came to us years after their menopause and still experienced meaningful improvement in comfort, confidence, and intimacy. Liberation Oil delivers clinically proven hydration (+25% increased hydration, +58% increased collagen production) whether you're newly post-menopausal or a decade beyond it.

Yes , and this is more common than you'd think. Many women find that systemic HRT
(tablets or patches) helps with hot flushes and mood but doesn't fully resolve
vaginal or vulval dryness. GLORIAH products are designed to work alongside HRT, not replace it. Liberation Oil provides targeted external vulval hydration,
while Soul Gel offers internal vaginal moisture, both addressing the specific area that systemic HRT often doesn't reach. Several of our customers use GLORIAH daily alongside their HRT and describe it as the missing piece.

Mood changes during menopause are driven by shifting oestrogen and progesterone levels, which affect the brain’s neurotransmitter pathways.
GLORIAH’s Hey Sunshine is a patented functional fragrance roll-on, that works
through your brain’s olfactory pathways to support mood and energy, without
hormones, without supplements, and without side effects. Customers report
feeling a genuine shift in mood within minutes of application, and particularly
find it helpful for managing daily anxiety, overthinking, and the kind of low, flat feeling that can arrive with perimenopause.

Poor sleep affects 40–60% of women during menopause, driven by a combination of hormonal changes, night sweats, anxiety, and a general disruption of the body’s natural sleep architecture. It’s exhausting, and it makes everything else harder. GLORIAH’s Slow Jam is a patented functional fragrance roll-on that works through your brain’s olfactory pathways to support calm and sleep readiness. Unlike supplements or melatonin, it’s non-ingestible and non-sedating and it supports your natural wind-down, rather than knocking you out.

These are two distinct issues that are often confused. Vaginal dryness refers to reduced
moisture inside the vaginal canal, causing discomfort during sex, general
movement, a feeling of internal dryness, and increased vulnerability to UTIs. Vulval dryness refers to dryness of the external tissue, the labia, the vulval vestibule, and the surrounding skin, causing itching, soreness, tightness, and discomfort during everyday activities like walking or sitting. GLORIAH’s Liberation Oil is designed specifically for the external vulval tissue, while Soul Gel addresses internal vaginal dryness.

Menopause: Your questions answered

No, they're different conditions, though they can overlap. Vaginal dryness is caused by low oestrogen and affects the vaginal canal and vulva. Lichen sclerosus is a chronic inflammatory skin condition that specifically affects the vulval skin, causing thinning, whitening, and fragility. However, many post-menopausal women experience both simultaneously, and the symptoms (dryness, discomfort, pain during sex, itching) can feel similar. If you're experiencing persistent vulval itching, white patches, or skin that tears easily, see your GP, lichen sclerosus requires medical diagnosis and steroid treatment. GLORIAH Liberation Oil can support daily vulval comfort alongside your prescribed treatment.

Lichen sclerosus is a chronic inflammatory skin condition that most commonly affects the vulva. It causes thin, white, patchy skin that can become fragile, itchy, painful, and prone to tearing. It's more common in post-menopausal women (though it can affect women at any age) and is widely underdiagnosed — many women live with symptoms for years before receiving a correct diagnosis. Alongside medical treatment, daily use of a gentle, fragrance-free vulval emollient is recommended to keep skin moisturised and protected. GLORIAH Liberation Oil is suitable as a daily vulval moisturiser for women with lichen sclerosus.

Yes. Lichen sclerosus is more common and often more severe in post-menopausal women because falling oestrogen levels cause vulval tissue to become thinner, drier, and more vulnerable. The combination of lichen sclerosus and menopausal vulval changes can make symptoms significantly worse, increased dryness, more fragile skin, more painful tearing, and greater discomfort during daily life and intimacy. This is why consistent daily vulval care is so important. GLORIAH Liberation Oil provides gentle, fragrance-free hydration that supports the skin barrier without irritating already-compromised tissue. It's safe to use alongside both HRT and prescribed steroid treatments.

Yes, brain fog is one of the most commonly reported symptoms of perimenopause and menopause. Many women describe it as forgetting words mid-sentence, losing their train of thought, or feeling mentally slower than usual. It’s caused by declining oestrogen levels, which affect memory,
concentration, and cognitive processing. It does improve with time and the right support.

Hot flushes, sudden waves of heat, often accompanied by flushing
and sweating, affect up to 75% of women during menopause and can last for years. Natural approaches that many women find helpful include reducing
triggers (alcohol, caffeine, spicy food), dressing in breathable layers,
managing stress, and exploring phytoestrogen-rich foods like soy and flaxseed. While GLORIAH’s current product range focuses on intimate dryness and wellbeing, we advocate for a whole-body approach to menopause management, and always recommend talking to your GP if hot flushes are severely affecting your quality of life.

Yes, joint pain and stiffness are surprisingly common in perimenopause and menopause, affecting around 25–60% of women. Oestrogen has an anti-inflammatory effect, so as levels decline, joints can become more painful and stiff, particularly in the hands, knees, hips, and neck. It’s often
mistaken for arthritis.

Yes, and it’s not a lack of willpower. Hormonal changes during menopause slow the metabolism, shift fat distribution towards the abdomen, and increase insulin resistance. The result is that many women find themselves gaining weight, particularly around the middle, despite no change in diet or exercise habits. This is a real, physiological change driven by hormones, not lifestyle failure.

Sadly, it can do yes. Hair thinning and loss affects many women during perimenopause and menopause, as declining oestrogen and progesterone allow androgens to have a stronger effect on hair follicles. It can be distressing, and it’s often overlooked in menopause conversations. If you’re experiencing significant hair loss, speaking to your GP or a trichologist is always worth
doing.

GSM is the medical term for the cluster of symptoms caused by long-term low oestrogen after menopause. It includes vaginal dryness, vulval irritation, burning, itching, pain during sex, recurrent UTIs, and urinary urgency. Unlike hot flushes, GSM is progressive, it gets worse over time without treatment. The good news is that it's highly treatable with a combination of topical care and, where appropriate, localised oestrogen. GLORIAH's Liberation Oil and Soul Gel are designed to support daily vulval and vaginal
comfort as part of a GSM management routine, and are safe to use alongside
prescribed treatments.

Surgical menopause occurs when the ovaries are removed , usually
as part of a hysterectomy, causing an immediate, abrupt drop in oestrogen
rather than the gradual transition of natural menopause. The symptoms can be significantly more intense and sudden as a result. GLORIAH’s founders close
friend went into surgical menopause at just 25 years old, which is part of why
GLORIAH was built to support women through menopause at every age and stage, not just those in their 50s. If you’ve had or are facing surgical menopause,
GLORIAH’s products are designed with your experience in mind.

Yes, anxiety is one of the most common and underacknowledged
symptoms of perimenopause and menopause. Fluctuating oestrogen levels affect the brain’s serotonin and GABA pathways, which can trigger anxiety, health anxiety, overwhelm, and panic even in women who have never experienced anxiety before. Many GLORIAH customers describe this as one of the most distressing symptoms, often because they don’t realise it’s hormonal. GLORIAH’s Slow Jam roll-on uses a patented functional fragrance to support calm and mood through your brain’s olfactory pathways, and many customers specifically report it helping with day-to-day anxiety and overthinking.

GSM stands for Genitourinary Syndrome of Menopause, the medical
term for the cluster of symptoms caused by declining oestrogen affecting the vulva, vagina, and urinary tract. Symptoms include vaginal and vulval dryness, itching, burning, discomfort during sex, urinary urgency, and recurrent UTIs. Unlike hot flushes, which often ease over time, GSM tends to worsen without treatment. GLORIAH’s Liberation Oil and Soul Gel were specifically formulated to address the most common and impactful symptoms of GSM, restoring moisture, comfort, and confidence to the external and internal intimate tissues.