Frequently Asked Questions
Discover the answers to your frequently asked questions about our products and GLORIAH.
Anything you'd love to know more about, drop us an email at hello@hellogloriah.com
About GLORIAH
GLORIAH is a personal-care brand founded by Isla and Jessica. The range includes lightweight hydration oils, water-based personal gels, fragrance roll-ons and product sets designed for simple everyday routines.
Absolutely. GLORIAH products are formulated with natural ingredients and contain no synthetic chemicals and no parabens. Liberation Oil, for example, contains just plant-based ingredients. GLORIAH also uses plastic-free, sustainable packaging, because we believe that caring for your body and caring for the planet should go hand in hand.
GLORIAH products are formulated without any animal-derived ingredients and are not tested on animals. We are committed to ethical, sustainable beauty and wellness practices. If you have specific queries, please get in touch with the GLORIAH team at hello@hellogloriah.com and we’ll be happy to answer any questions.
Shipping & Orders
GLORIAH ships across the UK, Ireland and EU. If you’re outside the UK or Ireland and keen to get your hands on GLORIAH, drop us a message at hello@hellogloriah.com and we’ll do our best to help.
GLORIAH aims to dispatch all orders before 5pm Mon-Fri on the day, with 48-hour shipping. Weekend orders are processed on Monday, with 48-hour shipping. Please allow more time for EU orders. You’ll receive a dispatch confirmation email with tracking information as soon as your GLORIAH order is on its way.
Yes, once your GLORIAH order has been dispatched, you’ll receive a confirmation email with a tracking link so you can follow your parcel every step of the way. If you have any issues with tracking, the GLORIAH customer care team is always happy to help. Please email hello@hellogloriah.com for support.
Subscription
The GLORIAH subscription is the easiest way to make sure you never run out of the products that are working for you.
You choose the products you want. They're delivered to your door automatically on your chosen schedule.
The subscription involves a minimum 2-month commitment cycle, so you’re committing to at least two deliveries before making any changes. Subscribers also enjoy a discount on their order compared to one-off purchases, meaning you save money on the product you use every day, plus enjoy exclusive subscriber benefits.
After completing the minimum two-delivery commitment, you can cancel or change your subscription through the customer portal.
Absolutely. You can update your GLORIAH subscription products, swap items, or adjust your delivery frequency at any time through your account portal. Life changes, so should your subscription. If you need any help making changes, the GLORIAH team is on hand to assist.
